✨ Shipping & Returns Policy ✨
At Mini Dress Store, we want your shopping experience to be as fabulous as our bodycon dresses and flirty rompers! Below you’ll find all the details about shipping timelines and our happy returns process.
???? Shipping Information
We ship worldwide (except some Asian and remote areas) with two convenient options:
1. Standard Shipping – $12.95
- Carrier: DHL or FedEx
- Delivery time: 10-15 days after shipping
- Tracking included
2. Free Shipping
- Available on orders over $50
- Carrier: EMS
- Delivery time: 15-25 days after shipping
Order Processing: All orders are processed within 1-2 business days before shipping. You’ll receive a confirmation email with tracking information once your order is on its way!
???? Pro Tip: Need your midi or maxi dress for a special occasion? Order early to account for processing and shipping times!
???? Our Happy Returns Process
Not completely in love with your new fit & flare dress or jumpsuit? No worries – our returns process is as smooth as our buttery-soft fabrics!
Return Basics
- ⏰ Return Window: 15 days from delivery date
- ???? Return Shipping: Customer responsibility (original shipping fees non-refundable)
- ???? Refund Method: Original payment within 5-7 business days
- ???? Happiness Guarantee: Items must be unworn, unwashed with tags attached
How to Return Your Items
Step 1: Initiate Your Return
Email our Fashion Squad at [email protected] within 15 days of receiving your order with:
- Your order number
- Which items you’re returning/exchanging
- Reason for return (helps us improve!)
Sample Return Request Email:
Subject: Return Request for Order #12345
Dear Fashion Squad,
I’d like to return/exchange the following item(s) from my order #12345:
- 1x Black Bodycon Dress (Size S)
- 1x Floral Romper (Size M)
Reason: [Size didn’t fit/Changed my mind/Item not as described]
Please advise next steps for my [return/exchange].
Best,
[Your Name]
Step 2: Package Your Items
Once approved, carefully pack your items in their original packaging with tags still attached. Include the original packing slip or a note with your order number.
Step 3: Ship It Back
Send your return package to:
Mini Dress Store Returns4209 Daffodil Lane
Boston, US 31626
We recommend using a trackable shipping method as we can’t be responsible for lost return packages.
Exchange Instructions
Want a different size or color of that perfect mini dress? Follow the same process above, but specify “EXCHANGE” in your email and include:
- The item you want instead
- Preferred size/color
We’ll process your exchange once we receive the original item. If the new item costs more, you’ll pay the difference. If it costs less, we’ll refund the difference.
???? Refund Details
Once we receive and inspect your return:
- ⏳ Processing Time: 3-5 business days
- ???? Refund Method: Original payment (Visa, MasterCard, JCB, PayPal)
- ???? Appearance in Account: 5-7 business days (varies by bank)
Original shipping fees are non-refundable unless the return is due to our error.
???? Non-Returnable Items
To keep our collections fresh and hygienic, we cannot accept returns of:
- Final sale items (clearly marked during checkout)
- Items without original tags or with signs of wear
- Personalized or altered items
???? International Returns
Our global customers (except some Asian and remote areas) may return items following the same process. Please note:
- You’re responsible for return shipping costs and any customs fees
- Refunds will be in USD and may vary slightly due to exchange rates
???? Pro Tip: Not sure about sizing? Email us before ordering! Our Fashion Squad knows every bodycon and maxi dress in our collection and can help you find your perfect fit.
❓ Questions?
Our Fashion Squad sparkles with answers at [email protected] – we typically reply within 24 hours (except weekends when we’re busy curating new arrivals!).
Now that returns are sorted, why not browse our newest arrivals? Your next favorite mini or midi dress awaits!
Happy Shopping,
The Mini Dress Store Team ????